Remote Home Check Developer Policy

Thank you for choosing to develop on the Remote Home Check platform. Our goal is to provide an ecosystem where Customers and developers can easily build, deploy, and grow their business through a wide range of tools, integrations, websites, plugins, modules, etc that connect to their Remote Home Check Accounts. Developers are required to comply with this Remote Home Check Developer Policy (this “Policy”), our Developer Terms and our Acceptable Use Policy (“AUP”). All capitalized terms used in this Policy are the same as those in the Developer Terms.

We’re focused on providing a secure, high-quality, and data protection and privacy-focused environment for Customers), and this policy outlines our expectations for all of our developers. This policy may not cover every type of Application or Integration, and there may be instances where you Application and/or Integration is not addressed by this Policy. We reserve the right to take any action or steps necessary we deem necessary if you’re Application and/or Integration violates the terms or spirit of this policy, or we feel that such action is necessary to preserve the integrity of our Developer ecosystem or to protect Customers.

Violations of this Developer Policy may result in your Application and/or Integration (as defined in the Developer Terms) being blocked from connecting to the Remote Home Check Platform. We reserve the right to make changes to this Policy with or without notification to you.

If you have questions about this Policy or our Developer ecosystem please contact Remote Home Check Support.

A. Data Protection

We take Data Protection very seriously at Remote Home Check and expect a high standard from our Developers. We expect that you will comply with all applicable laws and regulations. As such we have the following guidelines for data protection and privacy standards:

• You will not create Applications and/or Integrations which violate the applicable data protection laws and regulations.
• You will not create Applications and/or Integrations which enable Customers to circumvent or violate the Remote Home Check Terms of Service, Developer Terms, Customer Data Processing Agreement (DPA), and/or AUP.
• You will not create Applications and/or Integrations which enable Customers to circumvent or violate the terms or policies of other platforms, applications, integrations, or any entity that has a relationship with the Customer.
• You will not sell, rent, exploit, or distribute Remote Home Check Customer Data without express consent from the Customer.
• You Application and/or Integration should clearly explain your data privacy practices, and be prepared to tell Users how you plan to use the data that is being shared. This detail should be included in an easily accessible privacy policy which explains to Customers how their data will be collected, used, and processed and what control Users have over their data.
• Your Application and/or Integration should not collect, store, and/or use personal data (meaning any information relating to an identified or identifiable natural person) without the consent of the data subject or a lawful basis to collect, store, or use such information.
• If your Application and/or Integration stores the personal data for a Customer and the Customer requests for their data or Content to be erased, you must erase their data and/or Content.
• If your Application and/or Integration stores the personal data for a Customer and the Customer modifies their data, you must either erase or update the data.
• In the event Remote Home Check Customer Data or the Remote Home Check Platform is breached, compromised, or exploited by your Application and/or Integration, or by your organization, you must contact all affected Customers and Remote Home Check immediately.

C. Using Customer Data.

• You will not collect, store, and/or use Remote Home Check Customer Data without obtaining proper consent of the Customer, as determined by applicable law.
• You will not ask Customers to provide sensitive, private, and confidential personal information, such as credit card numbers or passwords, or information that violates the Remote Home Check Terms of Service or AUP.
• Unless such information is necessary as part of your Application and/or Integration’s legitimate function and purpose, and You will not enable Customer to store or process such information through the Remote Home Check Platform.
• You will not create Applications and/or Integrations that encourage or allow Customers to circumvent or interfere with their own data privacy and security policies in a negative way.
• You will not create Applications and/or Integrations that encourage or allow Customers to circumvent or interfere with their own data privacy and security policies in a negative way.

D. Compliance with Laws

We expect Developers to comply with applicable laws and regulations (in addition to data/privacy protection laws). As such we prohibit you or your Application and/or Integration from:

• Spamming, harassing, stalking, intimidating, or threatening Customers or other Developers.
• Allowing impersonation of Users or otherwise allowing for false representations within your Application and/or Integration.
• Facilitating violations of the law.
• Infringing on anyone else’s intellectual property rights (including Remote Home Check’s).
• Representing that your Application is authorized by or produced by another company or organization.
• Allowing or facilitating financial transactions conducted in an insecure and unapproved manner.

F. User Experience.

We expect all Applications and/or Integrations to provide a good user experience, so we require the following:

• Your Application and/or Integration should not degrade or compromise the performance or user experience of the Remote Home Check Services.
• Your Application and/or Integration should not use vulgar or obscene language or images. Likewise, you’re Application or Integration should not contain or offer content that is violent, pornographic, extreme, or that a reasonable person would consider inappropriate.
• You should provide appropriate customer assistance.
• Every Application and/or Integration must include a link to technical instructions and customer support information, including a contact for customer support.You must keep your Application and/or Integration updated and provide timely and accurate support to CustomersYour Application and/or Integration must operate and function in accordance with the documentation you make available to Customer.

If requested, you must provide us with proof of compliance with this policy..

Violations of this policy may result in removal from our marketplace, token revocation, developer suspension, having your Application and/or Integration blocked, Customer notification, legal action or any other action deemed necessary solely by Remote Home Check.

If you violate this policy we may or may not provide notice before taking action. Please note that we may periodically audit Applications and Integrations. If you fail an audit before notifying us of any issues, penalties will be more severe.

Last Modified: January 19, 2019